Architectural Details Direct - 903-356-2158

COVID-19 Notice: Yes, we are open and shipping orders! We are also taking extreme measures to keep our customers and all of us healthy. (Showroom remains closed.)

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Returns

Generally, unless noted otherwise, as long as you have not altered our product in any way (painting, pre-drilling holes, etc), it can be returned within 60 days of receipt. Once we receive it in good condition, we will issue a refund for the product amount. If the return is due to our error, we will also refund shipping and pay for return shipping.

Custom items, including custom sizes or lengths, and items in special woods (those not offered online for a given product) are not returnable unless made incorrectly. Interior Stair Parts and Polyurethane products will incur restocking fees of 15% and 20% respectively. Please contact us before returning any items.

Return Addresses
Our return address for FedEx, UPS, and Motor Freight deliveries is:
Vintage Woodworks
9195 Hwy 34 South
Quinlan, TX 75474

Our return address for US Mail shipments is:
Vintage Woodworks
PO Box 39
Quinlan, TX 75474

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