Home > Help Desk > Shipping & Returns > Returns
< Previous PageReturns
Generally, unless noted otherwise, as long as you have not altered our product in any way (painting, pre-drilling holes, etc), it can be returned within 60 days of receipt. Once we receive it in good condition, we will issue a refund for the product amount.
Custom items, including custom sizes or lengths, and items in special woods (those not offered online for a given product) are not returnable unless made incorrectly. Interior Stair Parts and Polyurethane products will incur restocking fees of 15% and 20% respectively. Please contact us before returning any items.
Return Addresses
Our return address for FedEx, UPS, and Motor Freight deliveries is:
Vintage Woodworks
9195 Hwy 34 South
Quinlan, TX 75474
Our return address for US Mail shipments is:
Vintage Woodworks
PO Box 39
Quinlan, TX 75474
Return to previous page
|