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Home > Help Desk > Shipping & Returns > Returns

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Returns


Generally, unless noted otherwise, as long as you have not altered our product in any way (painting, pre-drilling holes, etc), it can be returned within 60 days of receipt. Once we receive it in good condition, we will issue a refund for the product amount.

Custom items, including custom sizes or lengths, and items in special woods (those not offered online for a given product) are not returnable unless made incorrectly. Please contact us before returning any items.

If you are paying the return shipping, the method of return shipping is your choice, but we suggest FedEx Ground or UPS Ground. Please ask them about their damage/loss insurance policy.

Return Addresses
Our return address for FedEx, UPS, and Motor Freight deliveries is:
Vintage Woodworks
9195 Hwy 34 South
Quinlan, TX 75474

Our return address for US Mail shipments is:
Vintage Woodworks
PO Box 39
Quinlan, TX 75474


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FEATURED ITEMS
Porches - START HERE!
Porches - START HERE!
Gable Decorations
Gable Decorations
Screen/Storm Doors
Screen/Storm Doors
Spandrels
Spandrels
Brackets
Brackets
AZEK®  Brand PVC
AZEK® Brand PVC