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ALREADY SPOKE TO CUSTOMER --
If we've talked to customer by phone about this issue before we replied to their email.
Hi ,
Thanks for the email. We understand you have already talked with one of our Customer Service Representatives, <<< (Rep) >>> and <<< status, etc >>>.
If we can be of further assistance, please let us know. We'd love to help with your projects in any way we can.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
ATTACHMENTS
Hi ,
Thanks for the email!
<<<< We were not able to open the attachment you sent. >>>>
or
<<<< We are most eager to help with some suggestions and we can give the best advice after looking at a picture(s). >>>>
To help slow the spread of computer viruses we are currently only opening email attachments in .bmp .doc .gif .jpg .pdf .tif .txt .xls formats, or a .zip containing these file types.
We'd be grateful if you could send your attachment in one of the above formats.
If it's more convenient, please feel free to fax your information to us at 903-356-3023.
We apologize for any inconvenience. Thanks for your understanding as we work to combat computer viruses.
We're very eager to help with your projects in any way we can, so please <<<<< resend / send >>>>>>> as soon as you can.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
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BASIC REPLY
Hi ,
Thanks for the inquiry!
<<<< >>>>
You may view and order all of our Products online at
http://www.vintagewoodworks.com/orourprod.html.
Product Usage Photos are online at
http://www.vintagewoodworks.com/productphotos.html.
Each picture is a link to their product category and more photos.
If we can be of further assistance, please let us know. We'd love to help with your projects in any way we can.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
BEST BY PHONE - CONTACT
Hi ,
Thanks for the inquiry!
Your questions are best answered in detail by telephone. Please give us a call Monday through Friday between 8 am and 4:30 pm, CST at 903-356-2158 or if you prefer, email us your daytime phone number and we'll give you a call.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
BLANK EMAIL
Hi ,
We've received a blank email from you!
If you were really trying to write us please resend your message, as we are eager to be of assistance.
If you were not trying to send us an email, the blank email we received from you may have been generated by someone "borrowing" your email address to send viruses. In this case, your email address is most likely not on our mailing list, and you will not be contacted again by us. Therefore, you do not need to respond to this email unless you were trying to correspond with us.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
CALLED - NO ANSWER --
If msg could not be left.
Hi ,
Thanks for the inquiry!
We've been unable to reach you at the number you gave us. We'd like to discuss your project with you. Please give <<< Rep >>> a call at your convenience Monday through Friday between 8 am and 4:30 pm, CST at 903-356-2158. If you prefer, email us your daytime phone number and a good time to reach you, and we'll give you a call.
We look forward to hearing from you.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
CALLED - NO ANSWER - RE: ORDER --
If message could not be left & it concerns an online order.
Hi ,
Thanks for your recent online order! We've been unable to reach you at the number you gave us. We'd like to discuss your order with you. Please give <<< Rep >>> a call Monday through Friday between 8 am and 4:30 pm, CST at 903-356-2158. If you prefer, email us your daytime phone number and a good time to reach you, and we'll give you a call.
We look forward to hearing from you.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
CALLED AND LEFT MESSAGE --
If a message had to be left on machine.
Hi ,
We understand that <<< Rep >>> was not able to reach you by phone but left you a message. Please give her a call at your convenience Monday through Friday between 8 am and 4:30 pm, CST at 903-356-2158. If you prefer, email us your daytime phone number and a good time to reach you, and we'll give you a call.
If we can be of further assistance, please let us know. We'd love to help with your projects in any way we can.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
CALLED AND LEFT MESSAGE WITH --
If a message was left with someone other than the actual customer.
Hi ,
We understand that <<< Rep >>> was not able to reach you by phone but left a message with <<< >>>. Please give us a call at your convenience Monday through Friday between 8 am and 4:30 pm, CST at 903-356-2158. If you prefer, email us your daytime phone number and a good time to reach you, and we'll give you a call.
We look forward to hearing from you.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
CANADA - DUTY TAX
Hi ,
Thanks for the inquiry!
Yes, we do ship to Canada, but the charges may be more than our standard shipping fees that are listed online at http://www.vintagewoodworks.com/orin1.html. We ship by economical FedEx Ground when possible (and sometimes Parcel Post), but some items are too large or long and must travel via R + L Carriers.
When shipping by FedEx Ground, there may be a duty tax charged to you once it reaches the border. FedEx cannot tell us the duty tax before it reaches the border. This depends on the broker, the item, its value, and where the package is shipped from. Once the package reaches the broker, he fills out the paperwork and determines the duty tax. FedEx Ground will collect the duty tax directly from you.
When shipping Parcel Post, there are no duty taxes. However, Parcel Post is slower at delivery and their maximum weight, length, and girth limits are less than FedEx Ground. Therefore, some items cannot ship by Parcel Post and would have to go via FedEx Ground.
You may view and order all of our Products online at http://www.vintagewoodworks.com/orourprod.html.
If we can be of further assistance, please let us know. We'd love to help with your projects in any way we can.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto: mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
CAN'T FIND PRICE
Hi ,
Thanks for letting us know you had a problem at our website. All of our products are priced online. When you're having difficulty locating the product price, it's usually one of two reasons; either you have not yet clicked all the way through to the individual listing for that item, or you have not yet selected from the dropdown options for that item.
Try this: when you've found a product you're interested in, click on the product's name. That may take you to a subcategory page where you may find several listings in that group. Continue to click on the item or listing which is closest to the one for which you are looking. You will eventually get to a page with the individual item. Once at the item page, select from any available options to display the price.
The important thing is to keep clicking from a broad category, through any subcategories, and then to the actual item listing. Then select from the options to display the price. If you continue to have problems, please contact us again. And, don't hesitate to give us a call if you would like us to walk you through the process.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
CARD DECLINED
Hi,
Thanks for your recent online order! We've been unable to reach you at the phone number you provided. We're having trouble with your Bank Card ending in <<<< insert last 4 digits >>>>>. Our several attempts to charge the <<<<< $ _____ >>>>> due on your order have been unsuccessful.
It's possible <<<<< Visa / Master Card / Discover - choose one >>>>> has a temporary block on your card due to their fraud protection procedures. Please contact them to resolve this issue and then let us know by either replying to this email or giving <<<, Rep's name . >>> a call Monday through Friday between 8 am and 4:30 pm, CST at 903-356-2158. If you prefer, email us your daytime phone number and we'll give you a call.
We look forward to hearing from you.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
ref:
CAT REQ - PLAIN
Thanks ,
Your free catalog is on its way!
However, please visit us online at http://www.vintagewoodworks.com because many new products, specials, photos, and information are ONLY online and may never be in our printed catalog.
News About Your Material Choices
1. Many of our products are available in AZEK Cellular PVC, a MIRACLE material that will never rot, cup, split, twist, or warp! It is impervious to moisture, salt, and insects. It's suitable for ground or masonry contact and comes with a 25-year AZEK manufacturer's warranty. Unless you tell, no one will know it's not real wood. Please read more online at
http://www.vintagewoodworks.com/pvc.html.
2. Cedar is the same price as Poplar or Pine for most Cedar items. Read more online at http://www.vintagewoodworks.com/woodchoices.html.
Products Online but Not in Printed Catalog
AZEK Brand Products
Deck Boards http://www.vintagewoodworks.com/azekdeckboards.html
Porch Boards http://www.vintagewoodworks.com/azekporchboards.html
Trimboards http://www.vintagewoodworks.com/pvcboards.html
Mouldings http://www.vintagewoodworks.com/azekmouldings.html
Polyurethane Products (Porch Posts, Rails, Corbels/Brackets, Finials,
Entrance Systems, Vents, and more)
http://www.vintagewoodworks.com/poly-products.html
Expanded Selection of Balusters, Newels, Porch Posts, and Rails (various items now in Cedar, PVC, Polyurethane, Polyethylene, Treated Pine, and Redwood) http://www.vintagewoodworks.com/porposbalrai.html#porchparts
PVC Beadboard Planks http://www.vintagewoodworks.com/cellular-pvc-bb.html
V-Groove Board http://www.vintagewoodworks.com/v-groove.html
Expanded Selection of Finials (various items now in Cedar, Treated Pine, & Polyurethane) http://www.vintagewoodworks.com/finialsdrops.html
Fiberglass Columns http://www.vintagewoodworks.com/columns.html
Cedar Shingle Panels http://www.vintagewoodworks.com/cutcedshin.html
Interior Stair Parts http://www.vintagewoodworks.com/instpa.html
If we can be of further assistance, please let us know. We'd love to help with your projects in any way we can.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
CAT REQ - PORCH CONSULTATION
Thanks <<< and also below >>> ,
Your free Catalog is on its way. Until it arrives, please visit us online.
Due to the delay involved in getting changes into a printed catalog, you will find our most accurate and up to date information online. Printed catalogs still serve a useful function, but if you have any questions that are not answered in print, please check online or contact us.
<<< Cs. First Name >>>, we would love to help with your porch project. If you have not already seen it, let us refer you to our Free Personalized Porch Consultation page:
http://www.vintagewoodworks.com/frpepoco.html where we describe the kind of help we can provide and ask some pertinent questions. Obviously, the more information you can give us about your project the better we will be able to help.
You may view and order all of our Products online at
http://www.vintagewoodworks.com/orourprod.html.
Also see our Product Usage Photos online at
http://www.vintagewoodworks.com/productphotos.html. Each picture is a link to their product category and more photos.
If we can be of further assistance, please let us know. We'd love to help with your projects in any way we can.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
CAT REQ - PRODUCT MENTION
Thanks ,
Your free catalog is on its way!
However, please visit us online at http://www.vintagewoodworks.com because many new products, specials, photos, and information are ONLY online and may never be in our printed catalog.
<<< CHOOSE ONE of the next 3 paragraphs to keep >>>
You may view and order our << PRODUCT NAME >> online at << LINK >>.
You may view and order our << PRODUCT NAME >>, which are not in our printed Catalog, online at << LINK >>.
You may view and order our << PRODUCT NAME >>, some of which are not in our printed Catalog, online at << LINK >>.
News About Your Material Choices
1. Many of our products are now available in AZEK Cellular PVC, a MIRACLE material that will never rot, cup, split, twist, or warp! It is impervious to moisture, salt, and insects. It's suitable for ground or masonry contact and comes with a 25-year AZEK manufacturer's warranty. Unless you tell, no one will know it's not real wood. Please read more online at
http://www.vintagewoodworks.com/pvc.html.
2. Cedar is now the same price as Poplar or Pine for most Cedar items. Read more online at http://www.vintagewoodworks.com/woodchoices.html.
Products Online but Not in Printed Catalog:
AZEK Brand Products
Deck Boards http://www.vintagewoodworks.com/azekdeckboards.html
Porch Boards http://www.vintagewoodworks.com/azekporchboards.html
Trimboards http://www.vintagewoodworks.com/pvcboards.html
Mouldings http://www.vintagewoodworks.com/azekmouldings.html
Polyurethane Products (Porch Posts, Rails, Corbels/Brackets, Finials,
Entrance Systems, Vents, and more)
http://www.vintagewoodworks.com/poly-products.html
Expanded Selection of Balusters, Newels, Porch Posts, and Rails (various items now in Cedar, PVC, Polyurethane, Polyethylene, Treated Pine, and Redwood) http://www.vintagewoodworks.com/porposbalrai.html#porchparts
PVC Beadboard Planks http://www.vintagewoodworks.com/cellular-pvc-bb.html
V-Groove Board http://www.vintagewoodworks.com/v-groove.html
Expanded Selection of Finials (various items now in Cedar, Treated Pine, & Polyurethane) http://www.vintagewoodworks.com/finialsdrops.html
Fiberglass Columns http://www.vintagewoodworks.com/columns.html
Cedar Shingle Panels http://www.vintagewoodworks.com/cutcedshin.html
Interior Stair Parts http://www.vintagewoodworks.com/instpa.html
If we can be of further assistance, please let us know. We'd love to help with your projects in any way we can.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
CAT REQ - QUESTION(S)
Thanks ,
Your free catalog is on its way!
However, please visit us online at http://www.vintagewoodworks.com because many new products, specials, photos, and information are ONLY online and may never be in our printed catalog.
<<< Answer Customer Question(s) Here >>>
News About Your Material Choices
1. Many of our products are now available in AZEK Cellular PVC, a MIRACLE material that will never rot, cup, split, twist, or warp! It is impervious to moisture, salt, and insects. It's suitable for ground or masonry contact and comes with a 25-year AZEK manufacturer's warranty. Unless you tell, no one will know it's not real wood. Please read more online at
http://www.vintagewoodworks.com/pvc.html.
2. Cedar is now the same price as Poplar or Pine for most Cedar items. Read more online at http://www.vintagewoodworks.com/woodchoices.html.
Products Online but Not in Printed Catalog:
AZEK Brand Products
Deck Boards http://www.vintagewoodworks.com/azekdeckboards.html
Porch Boards http://www.vintagewoodworks.com/azekporchboards.html
Trimboards http://www.vintagewoodworks.com/pvcboards.html
Mouldings http://www.vintagewoodworks.com/azekmouldings.html
Polyurethane Products (Porch Posts, Rails, Corbels/Brackets, Finials,
Entrance Systems, Vents, and more)
http://www.vintagewoodworks.com/poly-products.html
Expanded Selection of Balusters, Newels, Porch Posts, and Rails (various items now in Cedar, PVC, Polyurethane, Polyethylene, Treated Pine, and Redwood) http://www.vintagewoodworks.com/porposbalrai.html#porchparts
PVC Beadboard Planks http://www.vintagewoodworks.com/cellular-pvc-bb.html
V-Groove Board http://www.vintagewoodworks.com/v-groove.html
Expanded Selection of Finials (various items now in Cedar, Treated Pine, & Polyurethane) http://www.vintagewoodworks.com/finialsdrops.html
Fiberglass Columns http://www.vintagewoodworks.com/columns.html
Cedar Shingle Panels http://www.vintagewoodworks.com/cutcedshin.html
Interior Stair Parts http://www.vintagewoodworks.com/instpa.html
If we can be of further assistance, please let us know. We'd love to help with your projects in any way we can.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
CONTACT PROFESSIONAL
Hi ,
Thanks for the email <<<<< and photos >>>>> !
We can help with design issues, selection of decorative items, and
installation of those items but we are not able to give advice at long
distance for your specific circumstance. We recommend you check with a local architect, building contractor, or experienced carpenter.
Please visit our Online Porch Guide at:
http://www.vintagewoodworks.com/porin.html
You will be able to:
Browse porch examples (photos, drawings, & floor plans)
Study porch anatomy
Plan and draw your dream porch (no art skills required)
Learn proper installation techniques
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
DISCOUNT
Hi ,
Thanks for the inquiry!
We sell at "manufacturer's direct" prices, with the same price to all. <<< However, a number of stores buy our product and mark it up for resale. We do not use distributors, as we prefer to sell directly to those using our products. >>>
You may view and order all of our Products online at http://www.vintagewoodworks.com/orourprod.html
Product Usage Photos are online at
http://www.vintagewoodworks.com/productphotos.html.
If we can be of further assistance, please let us know. We'd love to help with your projects in any way we can.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
DISCUSS YOUR PROJECT - CONTACT US
Hi ,
Thanks for the inquiry!
We'd like to discuss your project with you. Please give us a call Monday through Friday between 8 am and 4:30 pm, CST at 903-356-2158 or if you prefer, email us your daytime phone number and we'll give you a call.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
DISTRIBUTORS
Hi ,
Thanks for the inquiry!
We do not use distributors, as we prefer to sell directly to those using our products. Our only showroom is in Quinlan, Texas (30 miles East of Dallas). All other sales are through our Online Store and Catalog (phone, fax, or mail), but we ship all over North America.
You may view and order all of our Products online at http://www.vintagewoodworks.com/orourprod.html.
If we can be of further assistance, please let us know. We'd love to help with your projects in any way we can.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
DON'T HAVE
Hi ,
Thanks for the inquiry!
We're sorry, but we don't sell <<<< >>>> and don't have a resource for you. We wish you luck with your project.
You may view and order all of our Products online at
http://www.vintagewoodworks.com/orourprod.html.
If we can be of further assistance, please let us know. We'd love to help with your projects in any way we can.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
ENDING REPLY
If we can be of further assistance, please let us know. We'd love to help with your projects in any way we can.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
EXCELLENT RATINGS
Hi ,
Thanks for the excellent ratings!
These ratings are very important to us and it's especially nice to know you are pleased.
If we can be of further assistance, please let us know.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
FEEDBACK, NOT EXCELLENT RATINGS
Hi ,
Thanks for your feedback!
Your comments are very important to us. It's good to hear your critique <<<<< and to also receive your words of encouragement. >>>>>
<<<<< address problem >>>>>
<<<<< We continue to look for ways to keep shipping costs low, but for long or large items, that is challenging. >>>>>
If we can be of further assistance, please let us know.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
FOLLOW UP
Hi ,
I'm checking back with you from our email desk to see if we can be of
further assistance. (Copy of your previous correspondence below.) How is your <<< >>> project coming along? Have you found the <<< >>> that you were looking for?
If you've already followed up via phone, fax, mail, or online order, or if your project has been completed or is no longer active, please let me know by reply email at your convenience.
If you have additional questions or concerns, we'd love to hear from you.
Sincerely,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
KIND WORDS
Hi ,
Thanks for the kind words!
Your comments are very important to us and it's especially nice to receive your words of encouragement.
If we can be of further assistance, please let us know.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
LET US KNOW - CONTACT US
Hi ,
Thanks for the inquiry!
<<<<<<< >>>>>>>
Please let us know by either replying to this email or giving <<< >>> a call Monday through Friday between 8 am and 4:30 pm, CST at 903-356-2158. If you prefer, email us your daytime phone number and we'll give you a call.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
LITERATURE NOT REC'D
Hi ,
Thanks for letting us know you did not receive your literature. It is
extremely important to us that you do.
Your literature was mailed on <<<< >>>> to <<<< >>> . Please let us know if this is a correct address and we will send another copy. If you receive the first mailing, please share it with a friend.
WHEN YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
MOTOR FREIGHT SURCHARGE
Hi ,
Thanks for your recent online order!
We have been unable to reach you at the number you gave us. Due to size and weight limitations, your order must ship via Motor Freight, the cost of which varies depending on zip code. The total shipping charge for your order will be <<< >>> , an additional <<<<< >>>> . You might consider changing the lengths of <<<< >>>> to be 8 ft or under in order to ship a more economical FedEx Ground, as shown at http://www.vintagewoodworks.com/orin1.html
Also, we'd like to know if your shipping address is a construction site.
Please let us know how you would like us to proceed by either replying to this email or giving <<< >>> a call Monday through Friday between 8 am and 4:30 pm, CST at 903-356-2158. If you prefer, email us your daytime phone number and we'll give you a call.
We look forward to hearing from you. If we can be of further assistance, please let us know. We'd love to help with your projects in any way we can.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
ORDER HAS SHIPPED
Hi ,
Thanks for the email. Your order shipped on <<<>>> by <>>. Their tracking number is <<< >>>.
<<< FXG / R + L Carriers>>> tells us that they estimate delivery to be <<< >>>>.
<<<< R + L Carriers will typically call the day before in order to schedule delivery as a signature will be required. >> >>>
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
OUTSIDE NORTH AMERICA
Thanks for writing.
Unfortunately, we do not send our literature nor products outside North America.
Sincerely,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
ref:
REPEAT CUSTOMER REPLY
Hi ,
Thanks for the inquiry. Great to hear from you again!
<<<< >>>>
You may view and order all of our Products online at
http://www.vintagewoodworks.com/products.
Also see our Product Usage Photos online at
http://www.vintagewoodworks.com/PRODUCTS/productusage.asp.
Each picture is a link to their product category and more photos.
If we can be of further assistance, please let us know. We'd love to help with your projects in any way we can.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
RETURNING PRODUCT
Hi ,
Yes, as long as you have not altered our product in any way (painting,
pre-drilling holes, etc), it can be returned. Once we receive your return in good condition we will issue a refund or will credit your card for the product amount.
Please contact us before returning any items and please inquire about damage and loss insurance with your return shipping company.
Our return address for FedEx, UPS, and Motor Freight is:
Vintage Woodworks
9195 Hwy 34 South
Quinlan, TX 75474
Our return address for US Mail is:
Vintage Woodworks
PO Box 39
Quinlan, TX 75474
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
SHIPPING COST
Hi ,
Thanks for the inquiry!
For shipping charges, please see our Shipping Rate Chart online at
http://www.vintagewoodworks.com/orin1.html
Small orders for pieces longer than 8 feet may require additional shipping charges. If so, we will advise before finalizing your order.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
SHIPPING LEAD & TRANSIT TIME
Hi ,
Thanks for the inquiry!
Your order should be ready to ship within <<<< >>>> by <<<< >>>> and should take 1-4 more business days to arrive, depending upon your location. If this does not meet your schedule, please let us know.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
SUBSEQUENT FOLLOW UP
Hi ,
Thanks for <<<< >>>>!
<<<< >>>>
If we can be of further assistance, please let us know.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
SUBSEQUENT REPLY
Hi ,
Thanks for <<<< >>>>!
<<<< >>>>
If we can be of further assistance, please let us know.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
TRACKING, R+L Carriers
Hi ,
Your order shipped on <<< date >>> by R + L Carriers. The tracking number is <<< >>>.
R + L Carriers estimates delivery on <<< date >>>. You may track this shipment at http://www.rlcarriers.com/shiptrace.asp.
Again, we appreciate the order and good luck with your project!
If we can be of further assistance, please let us know. We'd love to help with your projects in any way we can.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
ref:
WE WILL CALL
Hi ,
Thanks for the inquiry!
We're eager to discuss your <<<< >>>>> project with you. We will call as soon as possible because we want to help with your project in any way we can.
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
IF YOU ORDER ONLINE - Please mention previous correspondence in the Comments box during Checkout.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
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WILL SHIP ON OR BEFORE
Hi ,
Thanks for your recent order! It will ship on or before <<< >>> by <<< FedEx Ground. / R + L Carriers. >>>> <<< We will email your tracking number
at that time. >>> <<< FedEx Ground / R + L Carriers>>> tells us transit time to your zip code is <<< >>> business days.
Again, we appreciate the order and good luck with your project!
IF YOU REPLY - We can help best if we know we've corresponded previously. Please use your email program's Reply feature to generate a copy of this email or copy and paste this email into your reply. If you call, please mention previous correspondence.
Thanks,
The Folks at Vintage Woodworks
http://www.vintagewoodworks.com
mailto:mail@vintagewoodworks.com
Phone: 903-356-2158
Fax: 903-356-3023
We believe information herein is accurate but cannot be responsible for errors or omissions. All recommendations made without guarantee. Information pertaining to structural integrity and design is presented for general reference only. You should observe local building codes. Our items are designed as decoratives. There are many additional uses but we cannot be responsible for any such use, nor for the installation of our products. We disclaim all liability incurred from the use of our products or the information provided herein, elsewhere, or verbally. We believe prices stated herein to be accurate but reserve the right to adjust prices. If so, you will be notified prior to finalizing your order.
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YouTube PORCH FLOOR VIDEOS
We'd love to help you in any way we can with your Porch Project!
We're very excited to announce our Porch Floor Video Series on YouTube. You may view online at: http://www.youtube.com/user/vwwtv
We have 5 videos posted in this series!
AZEK Brand PVC is by far your best choice in porch flooring. Low-maintenance surface resists stains, moisture, mold, mildew, scuffs, scratching, and fading. Over the life of the product it is also your least expensive choice!
We also carry Cellular PVC Beadboard Planks ... perfect for use on your porch ceiling! Very Cost Effective! Choose from factory-tough White or Sky Blue, or paint another color. Either way, it looks like traditional painted wood Beadboard.
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